Will I receive all notifications sent by the County?

If your area of the community is not be affected by the incident, the County may elect to target the notification to the specific area where the emergency is going on. In this case, you won't receive a call, even if it's only a block away. This is an effort to ensure that only residents and businesses that need to take action receive notifications. You will need to opt in to receive non-emergency community notification using the CodeRED Web Portal.

Show All Answers

1. Why is Straight Talk not listed as a service provider for the CodeRED alert?
2. What is CodeRED, and why is it important to me?
3. When will CodeRED be used?
4. How does CodeRED work?
5. Does the CodeRED system replace other systems that have been used to provide time-sensitive information to residents?
6. Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?
7. I have a business located in Franklin County. Can I arrange to have CodeRED messages sent to my business?
8. What if I want to register additional numbers for my address?
9. Is my personal information protected?
10. How will I recognize a CodeRED notification?
11. What should I do if I receive a CodeRED notification?
12. I have a cordless phone, and it does not work when the power goes out. How will the system be able to contact me?
13. Will the CodeRED system leave a message on an answering machine?
14. I received an emergency message that went to my home phone voicemail. Only part of the message recorded. Why does this happen, and what should I do?
15. What happens if the line is busy?
16. What circumstances might prevent a notification from being delivered to me?
17. Will I receive all notifications sent by the County?
18. How can I make sure I receive a CodeRED notification if telephone systems are overloaded?
19. How do I remove my number from CodeRED?